Pinnacle Eye Care Case Study

SEO and PPC work together for a 20X increase in patient bookings

91%

increase in organic traffic

Featured snippet

for frequently searched keyword

9.6%

click through rate on PPC ads

*Results are over a 6 month period

The Challenge

Dr. King-Smith launched his practice amidst the height of the Covid pandemic in 2021. The typical hurdles of commencing a business were compounded by the restrictions in place. Reflecting on those early days, Dr. King-Smith remembers the sinking feeling that accompanied viewing his schedule on a Monday, with just two appointments booked for the next two days. Despite delivering top-notch service, the pace was slow, largely due to a lack of awareness about his practice

The Solution

In November 2022, we commenced both SEO (Search Engine Optimization) and PPC (Pay-Per-Click) campaigns, strategically selected for their proven track record in boosting online presence and driving targeted traffic to our client’s practice. These services offer a comprehensive approach to improving search engine visibility, enhancing brand awareness, and ultimately, attracting more patients to fill seats.

I’m truly not sure my office would have survived the extremely difficult cold start without the exposure Marketing4ECPs has offered my office.

Dr.King-Smith

Propelling Growth Amidst Challenges

Dr. Nicholas King-Smith, a dedicated optometrist and Ohio native, launched Pinnacle Eyecare in Columbus in the fall of 2020. With a vision to provide modern, comprehensive eye care in a unique environment, Dr. King-Smith’s practice quickly gained traction in the community. Despite the challenges posed by the COVID-19 pandemic, Dr. King-Smith remained committed to delivering exceptional service and building strong patient relationships.

Launching Pinnacle Eyecare amidst the COVID-19 pandemic presented significant hurdles for Dr. King-Smith. Despite offering top-notch service, the practice struggled initially with low patient volume and awareness. With just two appointments booked for the first two days, Dr. King-Smith faced the daunting task of building a client base from scratch amid uncertain times.

In November 2022, we initiated both SEO and PPC campaigns for Pinnacle Eyecare. Leveraging the power of search engine optimization and pay-per-click advertising, our goal was to enhance the practice’s online visibility, attract targeted traffic, and ultimately, increase patient appointments. By strategically optimizing website content and running targeted ad campaigns, we aimed to drive growth for Pinnacle Eyecare despite the challenges posed by the pandemic.

The Outcome

Organic Traffic: Achieved a remarkable 91% increase in organic traffic over a six-month period.
Featured Snippet: Secured a featured snippet for a frequently searched keyword, enhancing the practice’s online visibility.
PPC Performance: Achieved an impressive 9.6% click-through rate (CTR) on PPC ads, generating consistent leads with a $500 monthly media spend.

“I can’t say enough good things about my experience with Marketing4ECPs! Both Jeff and Kellan have guided me through difficult times as starting my cold start office from scratch with zero patients as COVID hit was beyond difficult. I always look forward to my monthly meetings with my Marketing4ECPs team, as they always have new ideas on how to improve our branding and get our practice name out to the local communities we serve. We opened on January 1, 2021, right as COVID was red hot, seeing two patients per day, two days per week…we now see 20 patients per day, four days per week. For the first time since opening we are booking out three to four weeks on average. If you feel your office is not growing in the manner you desire, I strongly recommend giving Marketing4ECPs a look!” – Dr. King-Smith

Despite the challenges posed by the COVID-19 pandemic, Pinnacle Eyecare has experienced significant growth and success with the help of our SEO and PPC campaigns. Dr. King-Smith’s dedication to providing exceptional eye care, combined with our strategic digital marketing efforts, has propelled the practice to new heights. As Pinnacle Eyecare continues to thrive, we look forward to supporting Dr. King-Smith in achieving his long-term goals for the practice.

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