Blog Hero

Top Mistakes Most Practices Make With Their Social Media Strategy

There’s no denying that social media is a necessity for your practice these days. But are you using it effectively?

You might be proficient with your personal social media, but for a business owner, it’s a little more complicated. Rather than simply posting photos on Instagram or sharing a funny story on Facebook, you’ll need a rock-solid strategy and carefully curated content. 

Read on to learn about the mistakes most practices — and your competitors — make with their social media strategy.

Ignoring Your Target Audience

You can’t aim for a target without seeing it clearly. When it comes to social media, you’ll need to identify your ideal customer — that’s your target audience. Your posts need to aim for their eyes.

It’s impossible to craft an effective social media strategy without knowing who you want to reach. You can start with broad categories like “families” but then you’ll need to narrow it down even further. Is it young families with children under the age of 6? What other interests do they have? What is their spending power?

You might be getting hundreds of impressions on your posts, but if the people viewing your content aren’t in your area or don’t have the budget for your services, there is definitely room for improvement in your strategy.

Understand exactly whose attention you want to capture. It’s the starting point for your entire strategy. Narrow your focus and watch your reach expand!

Turbulent Timing

The timing of your posts matter, especially if you’ve accurately narrowed down your target audience. If you’re looking to attract young families to your practice, maybe 3 AM isn’t the best time for a post. On the other hand,  if you’ve identified recently off-shift bartenders as the demographic you’re looking for, it may be ideal. 

In all seriousness, you should be posting when your audience is online and engaged. Timing is everything. Connect with patients when they’re actually online. As a general rule, experts have identified late morning to early afternoon as the best time to post.

There’s plenty more detailed information available online, broken down by platform and even specific industry. Dig into that data and get ready to connect.

Giving Content the Cold Shoulder

Words matter and your audience definitely notices when there’s too much — or too little — written in your posts. They also notice when there are grammatical or spelling errors so proofreading posts is key.

Keep it simple and catchy. Giant blocks of text will make people move on to something more easily digestible. Social media content can drive traffic to your website if more in-depth information is what’s needed. 

Content is also a fun way to use your brand’s voice. It doesn’t need to be all business all the time, unless that’s your vibe. Use your social profile to show your audience who you are.

Not Calling Your Audience to Action

Sure, you might be getting plenty of eyes on your social media posts but what is your audience supposed to do with the information? 

You can offer up interesting content, but if it doesn’t inspire the reader to act, you’re missing out. Include a call to action at the end of every post. It doesn’t need to be an elaborate sales pitch. It can be as simple as “Learn more on our website” or “Visit us” — just tell your audience what you’d like them to do next.

Skipping the Strategy Altogether

Social media is only as effective as the planning put into it. Don’t skip the strategy and post scattershot at random times. Know your audience, know when they’re online, and put social platforms to work for your practice!

Written by Kristy Koehler

More Articles By Kristy Koehler

Our Website Products


Our essential websites are perfect for new start-ups and small practices. If you are ready to create – or upgrade – your online presence and want to get started right away, our essential website is for you.


Our essential+ sites are a step up from our essential sites. You’ll get all the ease and speed of our essential sites, but with 5 extra pages of custom content to tell your patients about your specialty or area of focus.


Our premium sites are custom websites with 20-25 pages of custom medical content, SEO performance monitoring and custom design. 


Custom sites are completely custom sites, and are available only by request.


If you have multiple locations or require multiple websites, our Enterprise option is built for you.

Discover Our Website Solutions

What We Can Do For You

We’ll work with you to build a customized plan that respects your budget, represents your unique practice, and achieves your objectives.

Marketing Membership

Search Engine Optimization

Google Ads

Digital Awareness Ads

Email Marketing

Social Media


Dry Eye Marketing

Medical Niche Marketing

Partnered With Industry Leaders in Eye Care

Lumenis logo
Canadian Dry Eye Summit logo
Otto logo
sunbit logo
jobs 4ECPS logo
4 Patient Care logo
Payments 4 ECPS logo
Birdeye logo

Our Lumenis Partnership

We understand that specializing in a niche service can help elevate your practice – and how it is crucial for your patients to understand what you offer.

Marketing4ECPs’ partnership with Lumenis was developed to support its clients with innovative marketing solutions. We support the marketing behind the OptiLight system, helping practices drive awareness to this specialized treatment and make the most of promoting their investment.

What Industry Leaders Are Saying

Our work speaks for itself, but don’t just listen to us. See what industry leaders have to say!

Get In Touch

instagram facebook facebook2 pinterest google-plus google linkedin2 yelp youtube phone location calendar share2 link star-full star star-half chevron-right chevron-left chevron-down chevron-up envelope fax